Towards a rethinking of the Doxey irritability model based on the attitudes of the local resident towards the visitor
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Abstract
Purpose: To make a proposal for the analysis of attitudes of the local resident towards the visitor through a critical reconstruction of the Doxey Irritation Index.
Methodological design: A literature search was first conducted to test the Doxey model empirically identifying its virtues and limitations in order to generate a proposal.
Results: The irritation index helps to identify the attitudes of the local community with respect to tourism; however, it has been criticized for its heterogeneous vision of attitudes, the linear and sequential process of its stages, and finally, the temporality of its short-term vision.
Research limitations: Since it is a proposal, an empirical test is necessary in different tourist destinations.
Findings: The proposal tries to mitigate the limitations of the irritation index with the integration of different elements by recommending a new possibility to explain and analyze the impact of tourist activity and the attitudes of residents.
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