Transparency in Mexico through artificial intelligence: The Emerging Digital Path towards a New Accountability

Abstract

This article analyzes the impact of artificial intelligence (AI) on governmental transparency in Mexico, with an emphasis on its potential to improve access to information and accountability. Through a review of the literature, expert interviews, and international case studies, the article explores how tools like chatbots and advanced search engines can optimize bureaucratic processes and empower citizens. Examples from Estonia and Spain are highlighted, showing how AI can be a key tool in public management. However, challenges in Mexico, such as the digital divide, data protection, and algorithmic biases, are also identified. The study concludes that to maximize the benefits of AI, it is necessary to strengthen the regulatory framework, educate officials and citizens, and ensure an inclusive implementation that aligns with the principles of transparency and justice.