Del método científico al diagnóstico de problemas de ingeniería en México

Abstract

IF IT IS LACKED A CLEAR SYSTEM TO MAKE THE PROBLEMATIC SITUATION DIAGNOSTIC, WILL BE AN OBSTRUCTION IN THE DEFINITION OF OBJECTIVES PROCESS, KEY IN THE DECISION SITUATIONS SOLUTION. THERE FORE, MIS TAKEN SOLUTIONS CAN OCCUR, THAT DO NOT CORRESPOND TO THE NECESSITIES THAT MUST BE TAKEN CARE OF IN THE EN TER PRISE SYSTEMS. THE DETECTION OF A METHODOLOGIC EMPTINESS IN THIS SENSE IS THE FRUIT OF A REVISION TO FIFTY MASTER DEGREE THESES ELABORATED BETWEEN 2000-2004 YEARS, AND TO THE APPLICATION OF FIFTY SURVEYS TO POSGRADO'S STUDENTS OF THE TECHNOLOGICAL INSTITUTE OF ORIZABA. THIS FIELD STUDY JUSTIFIES THE ELABORATION OF A SURE RELIABLE AND SIMPLE METHOD THAT IT DIMINISHES THE AMBIGUITY AND COMPLEXITY WHEN THE ENGINEER ING PROBLEMS SOLUTIONS LOOK FOR. WE USED THE QUALITATIVE INVESTIGATION METHOD, WHOSE MAIN SCIENTIFIC OBJECTIVE IS THE UNDER STANDING OF THE PHENOMENA BY MEANS OF THE ANALYSIS OF THE PERCEPTIONS AND INTERPRETATIONS OF THE PEOPLE THAT MAKE THE INVESTIGATION. BY MEANS OF ANALOGY DISCERNMENT BETWEEN THE SCIENTIFIC METHOD AND THE BEGINNING OF THE DECISION PROCESS, AND AS FUNDAMENTAL PART OF THIS PROJECT, WE PROPOSE AN “INTEGRAL PROCESS OF DIAGNOSIS TO SOLVE A PROBLEMATIC SITUATION”, USING TQM TOOLS. THE PROPOSED MODEL WAS VALIDATED IN A REGION OF ORIZABA COMPANY, WHOSE REPORT IS OUT SIDE TO THE REACH OF THIS ARTICLE.